Warranty

• Warranty coverage is provided by the cart's manufacturer, not by Wild Rides Carts, and follows that manufacturer's written warranty terms, coverage periods, and exclusions.
• Manufacturer warranty covers the cost of replacement parts for defects in materials or workmanship under normal personal use. Coverage periods begin on the original retail purchase date.
• Warranty generally applies to the original purchaser only. Proof of purchase (bill of sale or invoice) may be required.
• The manufacturer makes the final decision on every warranty claim. Approval of a claim by the manufacturer does not obligate Wild Rides Carts to perform any work free of charge.
• Parts availability and shipping times are controlled by the manufacturer. We cannot guarantee repair timelines, and loaner carts are not provided.

• As a courtesy, Wild Rides Carts may cover labor for approved manufacturer warranty repairs performed at our shop. This courtesy is offered at our sole discretion, is not an obligation or a guarantee, and may be changed or withdrawn at any time.
• Warranty work is performed only at Wild Rides Carts in Parker, CO. We do not perform warranty work at your home or another location.
• Pickup and delivery are not included in any warranty. We offer pickup/delivery within our service area for a reasonable fee, scheduled at our availability.
• Plan to bring your cart to our shop by your own means whenever possible. Wild Rides Carts is never obligated to pick up a cart.

• Wild Rides Carts is not a towing, roadside-assistance, or emergency service. We are not obligated to respond to, travel to, or retrieve a stuck, stranded, or disabled cart under any circumstances.
• A cart that won't move, won't charge, or has a dead battery is the cart owner's responsibility. Submit a claim or contact us during business hours and we will schedule it like any other repair.

These are generally not warranty items. Repairs for them are billed at our standard rates.

• Squeaks, rattles, creaks, vibrations, and other noises that don't affect how the cart operates.
• Normal wear and tear: tires, brake pads and shoes, bushings, wiper blades, light bulbs, fuses, seat cushions, mats, and similar wear items.
• Cosmetic issues: scratches, chips, dents, scuffs, paint or vinyl fading, upholstery wear, tears, or stains.
• Routine maintenance and adjustments: alignment, brake adjustment, tire pressure, lubrication, tightening hardware, and cleaning.
• Battery damage from improper charging, letting the battery fully discharge, improper storage, or using a charger not supplied or approved by the manufacturer.
• Damage from water under abnormal conditions, including driving through deep water, submersion, or flooding.
• Accidents, collisions, abuse, neglect, overloading, racing, jumping, or use beyond the owner's manual.
• Aftermarket parts, accessories, lift kits, speed or power modifications, wiring changes, or repairs performed by anyone other than an authorized dealer — and any damage they cause. These may void the warranty entirely.
• Environmental damage: sun, heat, cold, storms, hail, rodents or pests, and other acts of nature.
• Commercial, rental, or fleet use, unless covered in writing by the manufacturer.
• Lost time, inconvenience, loss of use, transportation, towing, pickup/delivery, or any incidental or consequential costs.

• If we inspect your cart and the problem is not a covered defect, or no defect is found, diagnostic time and any repairs are billed at our standard rates.
• Wild Rides Carts reserves the right to approve, limit, or decline any warranty claim or service request when necessary, including claims that are incomplete, unsupported, outside the warranty period, excluded above, or made in bad faith.
• We reserve the right to refuse service when necessary, including to customers who are abusive, disrespectful, or threatening toward Wild Rides Carts or our staff.
• Submitting a claim does not guarantee coverage, approval, or a repair date. Nothing on this page extends, expands, or replaces the manufacturer's written warranty.